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What is mindfulness and how it boosts performance

Mindfulness is the state of being present in the moment, without judging or overthinking. It allows one to pause amid the constant inflow of stimuli and consciously decide how to act, rather than react reflexively with ingrained behavior patterns. Mindfulness, therefore, is perfectly suited to counterbalance the digital-age challenges of information overload and constant distraction.

Especially in times of uncertainty, mindfulness is a key skill for managers and team leaders, as it is the only way to manage stress reactions and illogical behaviours while under stress. The digital transformation and the pandemic have both challenged mental wellbeing. The fear of the unknown is more intense than ever and the need to reinvent ourselves and to re-establish our routines can be overwhelming. This new reality is taking over rapidly and managers are already looking for new ways to keep their teams motivated and effective- including Virtual Reality mindfulness.

According to a 2018 article published by Boston Consulting Group: “Mindfulness programs help leaders and employees reflect effectively, focus sharply on the task at hand, master peak levels of stress, and recharge quickly. On an organizational level, mindfulness reduces sick days, increases trust in leadership, and boosts employee engagement. What’s more, mindfulness helps to unlock the full potential of digital and agile transformations. New processes and structures are just the starting points for these transformations.” In other words, corporations adopt wellness and mindfulness initiatives as the optimal way to secure clarity in decision making, calmness in communications and employee satisfaction.

According to Daniel Goleman, there are 3 key benefits to team performance; not only are creativity and better decision making boosted but also a new approach to employee personal development is introduced.

In their recent book, Altered Traits, Daniel Goleman, a Harvard psychologist, and Richard Davidson, a neuroscientist at the University of Wisconsin-Madison, provide a scientific view of personal mindfulness benefits. They synthesize three proven benefits of mindfulness that, in combination, allow people to act more effectively in unpredictable environments:

Staying Calm and Open-Minded. Mindfulness practices, such as breathing meditation, are associated with decreased gray-matter density in the amygdala, the region of the brain that initiates a response to stress. This reduces the inclination to interpret an uncertain environment as a threat and thus react defensively. In this way, mindfulness improves mental agility, allowing attitudes to shift from “But we have always done it like that” to “Let’s see what happens if we try a new approach.”

Cognitive Ability. Mindfulness improves short-term memory and the ability to perform complex cognitive tasks. It also frees people to think outside the box, which helps them cut through complexity. In the context of workplace performance, proven results include a higher quality of strategic decision making and more effective collaboration.

Focus and Clarity of Thinking. As Nobel laureate Herbert A. Simon observed, “a wealth of information creates a poverty of attention.” This insight, first articulated in 1971, is more accurate today than ever before. Maintaining a strong focus in this time of digital information overload is essential. The regular practice of mindfulness routines can reduce mental wandering and distraction. Mindfulness strengthens the awareness of both one’s activities in the present moment and one’s mental processes and behaviors (known as meta-awareness).

Download our free e-book on corporate mindfulness and allow your team to be more.

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WFH burnout survivor’s kit

Standalone

Among the lessons learnt during the pandemic is that working from home is not as relaxing and flexible as we used to believe. The strive for boundaries, heightened stress levels and the constant threat of burnout out has triggered a new conversation on remote corporate wellbeing. According to a recent Harvard Business Review’s article “Help Your Team Beat WFH Burnout” work from home and work burnout are two situations here to stay.
We hopefully move towards the end of the pandemic crisis, yet, many companies are adjusting and preferring the work from home (WFH) policy. The new reality we live in proves that WFH takes a toll on employees such as women, people of color and, those with caregiving responsibilities. Indeed, burnout defined as “chronic workplace stress that has not been successfully managed” is at an all-time high. Research has shown that 9.8 million working mothers in the U.S are suffering from burnout. That may come as a shock but at least 28% of working mothers are more likely to experience burnout comparing to working fathers.

These numbers are alarming and they call for immediate action. Pandemic fatigue can result not only in low productivity, anxiety, and stress for workers, but it is also a contributing factor in the Covid-fueled exodus of women from the workforce. Gender equality is not balanced when women leave the workforce and that does not only affect companies but their families that depend on them too. Not only working mothers are affected by work burnout and discrimination, but also people of color. For example, Black and Latino workers are more worried than white workers about their employment.
As the remote work trend is here to stay, there are several things that leaders can do to relieve stress from their employees and nurture a safe, inclusive and productive team spirit. They should create an inclusive remote culture that will benefit the entire organization and protect employees from burnout during and after the pandemic.
The use of immersive technology,  like Solas VR meditations, provide a very close to actually proximity result. Sharing common experiences while allowing the mind to let go of unproductive stress refreshes equally the individual and the team. This experience nurtures the employer-employee relationship, deepens the sense of community, boosts productivity, and enhances mental wellbeing.

As health is the new wealth and inner peace is the new success, new methods light the way towards really successful teams, in the pandemic era and beyond.

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How to find inner peace: our PRT 🏴‍☠️ model

“I found myself in desperate need for quietness and safety. I was so stressed, yet all my efforts to focus on my breath were in vain. I ended up ever more frustrated and quite disappointed by myself and everything around me”.

This statement comes from an executive as a response to their latest experience with mindfulness. It wasn’t the first time that we listen to somebody coloring the experience in dark shades. So we sat down with our research team trying to find a very simple, yet effective way foe everyone to make the most out mindfulness.

The PRT 🏴‍☠️ model

If you find it hard to remember just make a mental connection with the Brackbeard or Jack Sparrow, the famous PiRaTes. They have nothing to do with our model, but the might come handy under pressure. Yet, the PRT model describes the 3 things you need to have for your meditation practice to actually work:

Place: Spatial boundaries are significant in many ways. When you try to relax and get in touch with your calmer inner self, you need the safety of a place that nobody will judge you or interrupt you. You can alwaya discuss it with your colleagues/ friends/ family, explaining to them briefly why it ia important that they respect your privacy during meditation. It is possible  that the first couple of times you will still have in mind that someone will interrupt you but as time will prove you wrong you will feel this warm and soothing sensation of safety.

Ritual: During a busy day it is really hard to transit from stress to focus effortlessly. Yet, remember that our mind tends to combine rituals with specific activities (when you lie to the bed the body begins the sleeping process). Do the exact same with your mindfulness practice. Have a glass of water, remove your shoes, sit on a comfortable place. Turn off your phone, prepare your device, put it on.

Time: You don’t need hours to meditate. Especially when at work what you need is a 5-10 minutes microbreak that will allow your mind to pause and relax. Reserve a time slot during your day for this and don’t postpone it, as you wouldn’t do if it was about meeting the most important person in your life. Well, guess what: this is exactly what you do when you give 5-10 minutes to get in touch with yourself.

The PRT model is an easy way to set boundaries and prevent yourself from bumps during practice. Getting the habit to apply the PRT model and you will soon realize that this minor change, actually changes everything.

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The power of mistakes: a mindful resolution

Welcome 2021! May you be mindful and serene; May you present us with new challenges and allow us to make mistakes, thus this is how we grow. It’s the wrongdoings that build our character and open a new door to our inner self.

For this new year, don’t be afraid to make mistakes. Because, ” if you are making mistakes, then you are making new things, trying new things, learning, living, pushing yourself, changing yourself, changing your world. You’re doing things you’ve never done before, and more importantly, you’re Doing Something”, in the words of Neil Gaiman. Throughout trials and errors you push your limits, you meet yourself, you challenge your boundaries, you find new ways to do everyday stuff. But, the only way to keep going is to accept that you need to make mistakes.

And then, the moment you silence your inner critic and you allow yourself to explore and expand, magically you don’t make mistakes anymore. You learn lessons, yes. And this is how you become more.

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How to reduce employee turnover

Several years ago, managers had a revelation: they understood that employees are not disposable because companies benefit in multiple ways from loyal team members. The persona of the angry manager firing people “just because” is outdated and forgotten. Employee turnover is a KPI that calls for initiatives and actions, as it impacts the financial performance and most of all, the essence of the company itself. 

Why employees quit?

Employees leave their jobs when they believe that the balance between what they offer and what they get is flawed. As a reaction to injustice, they put themselves in the risk of unemployment, as the last resort for inner peace. Quitting a job is the manifestation of bafflement and chagrin, and it usually reflects false promises, either from the side of the employer or for the employees themselves. 

  • When managers hire a candidate, they believe that this new person will fit the corporate role in an effective and mutually satisfying manner.
  • When the candidate accepts the job offer, in turn, they hope for a balanced work environment that fulfils their personal needs and objectives.

So, quitting or letting go comes when either the employer or the employee is not happy with this “contract”. Both parties will look for replacements, bearing the burden of a job-hopping cv or a high employee turnover. Nobody wins here; in fact, even more people lose, as a flawed corporate culture or business environment impacts the whole of the staff and, ultimately the customers via poor service.

How does this hurt the core of the business?

First of all, there is a significant cost every time an employee quits, as new resources need to be invested in recruitment and training. While the new member goes through the learning curve, performance is lower than expected, and managers need to keep a close eye to the new one. All these work hours and brainpower directly impact the financial performance of the company. 

But, there is also a huge opportunity cost here, that possibly matters even more: in the new business field, it’s the strong brands that survive. Having people that internalize the brand values and become the face of the brand themselves is a priceless asset that can not be replicated by rivals. But, turning employees to ambassadors takes time, mutual trust and satisfaction. When the employee turnover is high, none of these can be present.

What can we do to reduce employee turnover?

We need to understand what motivates employees and what makes them loyal. The theory has proposed, for decades now, to address the employees as people who have dreams and aspirations for growth and self-actualization, not as truants. With this premise in mind, managers have to dig deeper in order to comprehend what makes a person content. Monetary rewards are far less impactful than psychological ones, especially for the Millennials and younger generations. This doesn’t suggest to lower compensations, of course, but to invest more in theses other aspects of the corporate life that will reflect sincere appreciation.

Work-life balance is a key element in job satisfaction today. Exhausting workdays, emails during the weekend, lack of respect for personal space and time are amongst the reasons for quitting one’s job, today. Burnout syndrome rates are the tip of the iceberg, uncovering this harsh truth: for many years managers have failed their roles as coaches for growth and they have led their teams to exhaustion- physical, or psychological. To revert this, new initiatives are called for, sooner rather than later:

  • Companies need to show that they profoundly understand their people’s needs and aspirations and to help them succeed. 
  • Empathetic leadership is the new management style that can cope with the multiple pressures inwards and outwards the company.
  • An extra focus on corporate wellbeing is called for, in order to bring employees closer to their inner peace and turn the corporate environment into a mindfulness facilitator. 

There is this saying that happy employees make happy customers. If we take a step back to see the big picture, though, we will realise that is far more than that: treating each other with kindness and understanding at work, creates an eco-system of respect and self-respect that benefits the society at large. After all, a minor change inside a meeting room can eventually change the world outside of it. 

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The Business side of mindfulness

Business focus has shifted several times, and today we are living in the Relationship era: maintaining strong relationships among the brand and its stakeholders has become the main source of competitive advantage. Our business vocabulary corroborates this shift, with new terms like employer branding, brand love, brand trust etc becoming the new “keywords” for the business plans and zoom meetings.

What we have to do now, as managers and team leaders, is to align our approach towards our people to this new framework, in order to become the managers that we would love to work for.

In other words, the times of transactional leadership are over. We have plenty of research to support the importance of keeping our people satisfied and content and a new, more empathetic leadership style is called for. Especially as Millenials have taken over, work-life balance and profound job satisfaction have outdone monetary rewards, in the “what keeps me productive” list. Motivation replaced fear; empathy replaced strict rules; retention replaced turnover.

What makes a good employer today?

The ability of the managers to address what really matters to the employees and to create a friendly, rewarding work environment. The more empowered and cared for team members feel, the more productive and devoted to their job role they become. Satisfied employees pay more attention to detail, become better service providers and contribute to the positive word of mouth, according to academic findings. 

In this context, taking action to boost the staff’s mental well-being becomes self-explanatory: being individually balanced and calm is the cornerstone of team balanced performance. In fact, this is so important, that employers might need to address this issue before it emerges, and to act proactively: encourage employees to engage in mindful practices before they feel emotionally challenged.

When we started working on the Solas VR meditation app, Covid-19 didn’t exist, whatsoever. But, even then, we knew how important the implications of corporate mindfulness were. By the time we launched the app, things had changed and remote work made joint team activities even more urgent: teams need to introduce new rituals that would enforce the sense of community among the team member, that ceased sharing common working space. Sharing a VR mindful experience is among the few activities that:

  • nurture the employer-employee relationship,
  • deepen the sense of community
  • boost productivity
  • and enhance mental wellbeing, at once.
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How to make the right decision

How can you be sure to make the right decision when everything around us is so unstable? In these unprecedent times we don’t feel confident enough to make plans for the following weekend as a lockdown might turn our lives upside down, again. Covid-19 challenges our everyday habits, our personal and professional life and our mental health as well, as a recent article by The Sunday Times highlighted. We become more and more restricted and we get to feel that we have less time and less space to act.

But, decision making needs space: a clear mind to set the goals, to balance the pros and cons, to stand upon our conclusions and to be patient enough to wait for the outcomes. Because, decisions are hard to make, even in less unstable times. As the famous author and psychiatrist Irvin Yalom states it ”

Decision invariably involves renunciation: for every yes there must be a no, each decision eliminating or killing other options (the root of the word decide means “slay,” as in homicide or suicide).

Hence, now is when you need some mental space the most. You need to find, or even invent new ways to battle the stress and anxiety, to clear your mind and cope with everything. If you are an experience meditator, you already know where the answer lays. But, if you haven’t yet used these ancient, wise techniques to empty and focus your mind, start today. The simplest tool is a breathing exercise, like the one here, that teaches you how to focus on your breath and let everything else go. When you become familiar with this, you will realize that you can access your inner peace at any time, as long as you breathe.

 

By all means, nothing compares to a walk in nature where you can lay by a creek and enjoy the sounds of theh nature or the mere silence, that will allow your mind to make the right decisions. Just put your VR headset on and let the VR technology and our 360 videos from Irish landscape give your mind what it needs: some space.

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How Covid-19 has impacted leaders and their employees differently- Repost from Dan Schawbel

Even before Covid, there was a global mental health epidemic in the workplace yet corporations have been slow to address this ongoing problem. But now, Covid has both accelerated and worsened our mental health issues forcing companies, and their leaders, to make it a priority. While mental health has been on my Workplace Trends Forecast previously, it’s right at the top of the list for the 2021 edition.

While every worker has their own unique set of circumstances and experiences during Covid, some groups have suffered more than others. Covid-19 has disproportionately impacted the mental health of womenGen Z, and now corporate executives. It turns out that it is really “lonely at the top” and that in order to alleviate the mental health issues of employees, we have to help their leaders first. Even though leaders are compensated more than employees, that larger paycheck comes with more responsibility, additional working hours, less work-life balance, and fewer colleagues to confide in.

During episode 102 of the 5 Questions podcast, I had an enlightening conversation about mental health with David Chang, the famed chef and founder of restaurant chain Momofuku. David compared successful CEO’s to heroin addicts saying, “when you’re at the top of your profession, that is the peak of your addition and you bottom out by hitting the peak, whereas if you’re a heroin addict you might have lost everything and that would be bottoming out.” Our workplace cultures promote burnout instead of wellbeing because leaders continue to prioritize productivity over humanity. Ever since the 2008 recession, the corporate mantra has been “do more with fewer resources”, which has put a strain on workers, despite higher profit. Since then, burnout has been part of our work culture and a byproduct of higher productivity. David thinks that being a workaholic is not only part of a leader’s job description but a badge of honor in our society. “The weird thing about work is that it’s socially acceptable and seen as this as this prestigious thing,” he explained.

Leaders mental health has declined the most in 2020

Few could argue that this year has been the hardest and most disruptive for everyone, wherever you live and whoever you work for. But, leaders especially can’t wait until 2020 is over and we’re all finally passed the pandemic. In a new study in partnership with Oracle, we surveyed over 12,000 workers in eleven countries, with over 3,100 being c-suite executives. We found that 71 percent of executives say that this is the more stressful year ever at work compared to 63 percent of employees. In addition, 53 percent of executives say they’ve struggled with mental health issues at work compared to 45 percent of employees. It’s ironic that the people who have the most power to improve working conditions are the ones suffering the most.

Our data is further validated by research from Bupa, which found that 70 percent of executives have experience mental health symptoms since the start of Covid, mostly in the form of anxiety and sleep disorders. In addition, the Harvard Business Review discovered that half of CEOs experience loneliness on the job and 60 percent agree that it’s hindering their work performance. But, on the bright side, executives in both our study and Bupa’s are committed to making a positive transformation to their corporate cultures going forward by promoting work-life balance and investing in employee assistance programs.

The loneliest job just got lonelier

While it is said that the “loneliest job in the world” is being the U.S. president, all leaders suffer a similar consequence of the prominent position they’ve obtained. Back in 2016, Apple CEO Tim Cook was asked about running the company and he responded, “it’s sort of a lonely job.” We perceive leaders as “having it made” or “successful” on the surface, without awareness of the struggles they’ve had beneath. The nature of the job is very isolating and stressful because you’re constantly serving others, keeping your company afloat and the same internal drive that elevated you to a leadership role also drives you insane. The pursuit and attainment of leadership come with mental health issues as part of the package, not sold separately.

It’s lonely at the top part because of the power dynamic between leaders and their employees that reduces trust, increases complexity, and creates fear. Leaders have to be careful about what they say to their employees because they want to maintain their power, prestige, and respect, while employees are worried that their words may hurt their career prospects. Thus, leaders who have power and higher earnings can alienate their employees and create feelings of jealousy and resentment. Leaders are often less likely to confide in their employees as they feel they may lose their power by doing so, which naturally makes them feel more isolated and lonely.

This year with Covid, leaders are under more pressure to make decisions that have major implications for workers. And, it’s hard for a leader to be vulnerable because our culture praises the powerful, strong, and confident leaders. But, that’s changing during these times where vulnerability is power, empathy is critical and trust is the most important asset. When leaders and their employees don’t connect on a human level, it’s hard to create a deep and meaningful connection that enhances work culture. Now that so many people are working remotely, it’s the best time for leaders to be more vulnerable, listen to the needs of their employees, and improve working conditions for everyone.

When leaders improve their mental health their employees benefit

It’s time for leaders to be more vulnerable, open up their hearts, and make it culturally acceptable to talk about mental health at work, either in-person or from a distance. Your employees desperately need you to step up because in order to effectively lead your organization through a crisis (like Covid-19) you can’t ignore or discount mental health. When leaders communicate regularly about what they are going through, that vulnerability builds the trust required to connect the workforce in a meaningful way that improves productivity, retention, and overall success.

If remote work has taught up anything it’s that organizations can be flatter and corner offices are unnecessary and isolating. For this year’s World Mental Health Day, I want you to commit to having more conversations about mental health so we can eliminate the stigma, build deeper connections, and humanize the workplace together. Then, create or enhance your employee assistance programs so everyone can get the help they know they need but never had access to.

We have to put mental health on the agenda and it starts at the top!

Dan Schawbel